Terms of service
Terms of Service
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Overview
This website is operated by TWENTY. Throughout the site, the terms “we”, “us”, and “our” refer to TWENTY. By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service.
These terms apply to all users of the website including browsers, customers, merchants, and anyone interacting with our services.
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Online Store Terms
By using this website, you confirm that you are legally allowed to use our services in your country or region. You may not use our products or website for any illegal or unauthorized purpose.
Any violation of these Terms may result in termination of your access to our services.
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Product Information
We always aim to display our products, colors, and details as accurately as possible. However, actual colors may slightly vary depending on screen settings and device displays.
All product descriptions, prices, and availability may change without prior notice.
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Orders & Payments
TWENTY reserves the right to refuse or cancel any order at any time for reasons including product availability, pricing errors, suspicious activity, or incomplete customer information.
Currently, Cash on Delivery is the main payment method available for local orders. Additional payment methods may be added in the future.
Customers are responsible for providing accurate shipping and contact information when placing orders.
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Shipping & Delivery
Orders are shipped through trusted shipping providers such as Bosta and Turbo. Delivery times may vary depending on the customer’s location and shipping conditions.
TWENTY is not responsible for delays caused by shipping companies, customs procedures, or unexpected circumstances beyond our control.
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Returns & Exchanges
Customers are allowed to check their orders while the courier is present. Returns can be made immediately during delivery with payment of shipping fees.
Exchanges are available within 7 days from receiving the order, provided that the item remains unused and in its original condition.
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Intellectual Property
All content on this website including designs, logos, graphics, images, product designs, and branding belongs to TWENTY and may not be copied, reproduced, or used without permission.
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Privacy & Personal Information
Customer personal information is handled according to our Privacy Policy. We are committed to protecting customer data and maintaining confidentiality.
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Third-Party Services
Our website may contain links or integrations with third-party services including shipping providers, payment providers, advertising platforms, or analytics tools. TWENTY is not responsible for third-party policies or services.
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Limitation of Liability
TWENTY shall not be held responsible for any direct or indirect damages resulting from the use of our website, products, or services.
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Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes means acceptance of the updated terms.